Here’s what our homeowners, investors, tenants and others we serve have to say about Real Property Management. And for the infrequent dissatisfied customer, we do our best to quickly make it right.
Homeowners and Property Investors
RPM of Tidewater has done an exceptional job managing my property over the past two years. My property manager (Sara Call) is always easy to get in contact with and quick to resolve any issues. Distribution of rental income is fast and seamless with their automated payment system and the on-line owner portal provides easy and quick access to all of your pertinent files and records. As a property owner I feel confident knowing I have a TEAM managing my property and not just a single person. I would absolutely recommend RPM of Tidewater for your rental management needs from the start they have always been professional and willing to communicate to ensure expectations are met!
– Jeffrey Z., Virginia Beach, VA
This company has been managing my home for almost 5 years now and haven’t had a problem with them a single time. Their very helpful and they get stuff done. I would highly recommend rpm tidewater to anyone. Keep up the good work guys!
– Sara A., Norfolk, VA
I have never written a review for any company before now. Even if I am thrilled with the service, it just does not occur to me to do that for some reason. But I stumbled across these reviews for RPMT and feel I need to set the record straight. I first met Judy and Brandon Reed in 2008 when my company moved me across the country to work out of their Hampton Roads office. It was sudden and I had very little time to make arrangements to secure a place to live. Judy and Brandon came highly recommended to me by a coworker so I contacted them to set the wheels in motion. I must admit that I really did not expect much considering I only had a week to work with before I flew back to Phoenix to prepare for the cross country move. But the Reed team moved heaven and earth to find and secure a place for me and my family. Not only a place to move to once I arrived here but a place that met every condition I asked for. I was very impressed. Little less than a year later I found myself in dire straits due to personal matters that I could not avoid. It became necessary for me to file bankruptcy. (I must stress that the real-estate deal I made through the Reeds had no bearing on my situation at the time) I contacted RPMT to see if they could work with me and find me a rental as I had to let the mortgage go. Again, they worked miracles to get me in a RPMT property in time and that fit my budget. Not only that, it was a beautiful property. More than I could have hope for. Recently, the owner of that property decided to sell and I found that once again, I needed to find a place to move to. RPMT put me in another beautiful property and I could not be happier. They have always answered any service request promptly. I personally have not had any issues with RPMT that was not addressed professionally and satisfactorily. I have known this team for over 5 years and I can honestly say that they are professional, upstanding and above all, honest. They are in business not only to make a profit (as I would hope anyone starting their own business would want to be) but just as impartially, to serve their clients. They honestly love what they do. I can tell you that if you have an issue, no matter how grievous, they want to resolve it to your satisfaction. However, this world is full of people who try to take advantage of others and/or the system. Real-estate seems to attract more than their fair share of these type. If you are an honest, striate forward individual looking for a real-estate/rental company who will treat you the same then look no farther than RPMT. But if you are looking to take advantage of them for personal gain….I would keep looking as they have seen it before and will not be fooled so easily.
– Jay R., Chesapeake, VA
I love RPM Tidewater! My husband and I were transferred from WI here 3 years ago and found a property we just loved. Patsy helped us and got our family in right away! After a year of being here we wanted to move to a different area. We received our entire security deposit back! Every penny! Our new home is currently managed by RPM now and they are on it with all repair calls and even know our name on rare occasions when we go into the office. Hate to see anyone slander their good name. (Especially ones that curse and don’t know the office staff’s correct names) I stand behind them 100%! And recommend them to all military and locals. Sara, Melissa, Brandon, Patsy, Alex and everyone there really cares and are TOP Notch!
– Katie V., Virginia Beach, VA
RPM took over my apartment from Chantel Ray. During the entire process they were very accommodating and not much was needed to be done. I’ve lived in this apartment for just over a year now and my roommate and I have never had a problem with them. Whenever there was something needed to be done maintenance was there within the following day fixing our issue. (These were not emergency issues). During the winter months when the heat in our building was not working they accommodated us with portable heaters ! The maintenance people are so friendly and welcoming. The one guy RJ is the best. He even texts one of us to make sure we are around and able to assist him with anything and lets us know the time he will be coming.
RPM Tidewater has been an immense help to me as well with taking my name off the lease and adding another person. I am sad to go and hope other realty companies I come across are just like RPM Tidewater. Thank you !
– Sara S., Norfolk, VA